
posted 4th December 2024
Have you been mis-sold a home improvement product or service and paid for it by credit card or finance? If so, you may qualify for us to take on your case.
Lack of regulation has seen a massive increase in 'so-called' home improvement companies touting for consumers' business. Many of these products and services are sold under the guise of energy saving, but for many consumers, these genuine attempts at improving their homes have become a nightmare.
Knocks on the front door and cold calls are proverbial foot in the door for companies looking to sell consumers their products and services. Slick presentations by salespeople with unfounded guarantees and assurances have led thousands of consumers to pay for home improvement products and services that simply aren't fit for purpose.

The increased cost of living has led many consumers to invest in energy-saving solutions for their homes. Unfortunately, in many cases, these solutions haven't worked out, and consumers are left carrying the can.
Fortunately, there are solutions we can use to recover your money. The first and most evident thing that we pursue for our clients is a claim under the 1974 Consumer Credit Act. This means that if you have paid in whole or in part on your credit card or by finance, the supplier and lender become jointly and severally responsible to compensate for your loss.
Determining whether you qualify to claim can be tricky, and talking it through with one of our home improvement misselling experts is a good start. We will evaluate your case and let you know if you have grounds to apply for compensation.
If your claim is unqualified, not all is lost. The best route may be to file it in Small Claims Court, which we can also assist with.
