
posted 22nd January 2025
Has your credit card provider said 'NO'? If so, this isn't unusual, as banks will do all they can to deny you a refund. When banks lend you money through your credit card for a purchase, they are doing so unsighted. Thus, relying on the seller to be honest about your purchase! If you are reading this, it's likely that the product or service you paid for on your credit card wasn't sold to you honestly or didn't meet the service standards you were sold.
Despite what may seem a blatant case of misselling to you, the bank often looks at it very differently. This is because, in most cases, they cannot recover the money from the seller and are out of pocket if they pay you back. Unfortunately, thousands of victims, except what the banks say, blame themselves and suffer an unnecessary financial loss. Winning your credit card claim directly with the bank is a much better option than using the Financial Ombudsman Service. The FOS have an appalling track record of carrying out fair and appropriate justice, shown in an overall uphold rate of only 37%.

What can you do to change the credit card providers decision?
As with any financial matter, getting expert advice from people with experience and knowledge of consumer credit claims could make a massive difference to the outcome of your claim. Our team has specialised in section 75 claims for the last ten years, claiming back millions of pounds for thousands of people.
Many claims can take up hundreds of man-hours that the average person does not have time to commit to such a task. As experts, our knowledge of the law doesn't allow the banks to take advantage of a lack of understanding, as they often try with many claimants going through the system alone.
If your credit card provider is making it difficult to get your money back, we can help. Once we have evaluated your case and chosen to take it on, you will only pay us if we win. There are no upfront fees, and we will be honest about your chances of success. Contact us today to turn your 'NO' into a 'YES'.
